Company

An AI-native operating platform for alternative accommodations

Cozystay builds the software infrastructure that helps accommodation businesses operate at scale. Our platform connects pricing, guest communication, onboarding, dispatch, quality assurance, and settlement into one AI-powered operating workflow.

Built for the next generation of accommodation operations

Alternative accommodations are becoming more complex, more distributed, and more operationally demanding.

Operators need more than disconnected tools. They need an intelligent operating layer that can coordinate decisions, tasks, people, partners, and data across the entire guest and property lifecycle.

Cozystay brings these workflows together through Vesta OS, VRM, Cleanfy, and a distributed partner network.

AI at the center of the workflow

Cozystay uses AI to reduce manual coordination and make operations more responsive.

AI-powered guest replies help handle repetitive guest communication at scale — from common questions and check-in instructions to issue triage and follow-up messages. This reduces the workload on support and operations teams, while keeping response speed and consistency high.

The goal is simple: reduce repetitive manual work, improve response speed, and make accommodation operations easier to scale.

  • AI guest replies and message classification
  • Pricing and revenue workflows
  • Listing onboarding
  • Task dispatch
  • Cleaning and maintenance coordination
  • Photo-based QA
  • SLA tracking
  • Owner visibility
  • Partner settlement

Software + partner infrastructure

Cozystay combines an AI operating system with local execution capacity.

Software provides the workflow, routing logic, standards, visibility, and settlement infrastructure. Local partners and service vendors provide field capacity across cleaning, maintenance, inspection, and onsite support.

This creates a scalable operating model for markets where quality, speed, and local responsiveness matter.

Our product system

Vesta OS

The AI operating system that connects pricing, communication, workflow automation, QA, dispatch, and settlement.

VRM

The guest communication and revenue workflow layer for accommodation operators.

Cleanfy

The field execution layer for cleaning, maintenance, QA evidence, task completion, and partner settlement.

What we believe

Operations should be intelligent

AI should sit inside the operating workflow, not outside it.

Workflows should be connected

Pricing, communication, tasks, QA, and settlement should not live in separate systems.

Execution should be visible

Operators, owners, partners, and teams should be able to see what happened, when it happened, and what still needs attention.

Scale should not create chaos

More units and more markets should not mean more manual coordination everywhere.

The operating infrastructure for modern accommodations

Cozystay helps accommodation businesses move from fragmented operations to an AI-native operating model.

Explore Vesta OS